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1 to 5 Years 
15,000 - 18,000 Per Month Experience : Min 1 years of relevant experience working at call center Education : Graduation compulsorySkills : Call center experience, In Bound and Out Bound call handling, Client coordination through phone and mail, Query escalation , ticket solving , good written and verbal communication. Work on the tickets assigned by quality analyst . Addressing tickets resolved & closed in timely manner with proper resolution.. Responsible end-to-end status of the ticket and eventually in quality customer service.. Understanding the client queries and responds through mail effectively. . Individually responsible for all Pending status . Maintaining tickets record , MIS reports and individual performance reports
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