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Customer Relationship Executive

Optimum financial solutions Pvt. Ltd.
Experience : 1 to 5 Years
Education : 10th Pass (SSC)
Location : Mumbai
Per Month: Rs. 15,000 - Rs. 18,000
Posted on 24 Jan 20
Job is expired
Job DescriptionLast Date 24 Feb 20

Experience : Min 1 years of relevant experience working at call center Education : Graduation compulsorySkills : Call center experience, In Bound and Out Bound call handling, Client coordination through phone and mail, Query escalation , ticket solving , good written and verbal communication. Work on the tickets assigned by quality analyst . Addressing tickets resolved & closed in timely manner with proper resolution.. Responsible end-to-end status of the ticket and eventually in quality customer service.. Understanding the client queries and responds through mail effectively. . Individually responsible for all Pending status . Maintaining tickets record , MIS reports and individual performance reports

Job Type : Full Time
Interview Type : Face to Face Interview
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