Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
Handle Servimax Efficiently and Effectively.
Forwarding on reactive calls to shift engineers.
Issue job cards.
Inputting weekly timesheets from Engineers
Answering queries from the tenants
Liaising frequently with tenants
Generating Performance reports to present to Property Property on Monthly basis
Maintaining the ongoing works schedule
Filing of paperwork
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