Dalmia Designer India Private Limited jobs - Customer Relationship

Customer Relationship

Dalmia Designer India Private Limited
location
Delhi(Delhi-Others)
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Selected intern's day-to-day responsibilities include:

1. Coordinating with internal teams and making a wow user experience
2. Handling customer queries, complaints, suggestions, and requests on multiple products via e-mail, phone, webchat, etc.
3. Understanding the customer feedback for developing the resolution plan for further development
4. Optimizing the customer service experience and provide the best service at a low cost(minimize the cost volume/per service requirements)
5. Reverting feedback on websites/blogs from the customer's options
6. Helping the core team on day to day basis by understanding feedbacks and suggestions for the betterment of the webshop making sure all the appointments are met with the best experience from a customer service perspective ever time
7. Creating/analyzing reports
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 24th Sep'20 and 29th Oct'20

3. are available for duration of 4 months

4. have relevant skills and interests

Other requirements

1. Should have excellent verbal and written communication

2. Should have a strong understanding of customer issues

3. Flexible and willing to try new sales strategies

4. Should be self-motivated and create a warm workplace environment

5. Should have experience in multiple customer service support verticals like talking Inbound/outbound calls, reverting e-mail, web chat, etc.

6. Should be a self-starter personality who understands and can handle high demanding customer in the retail environment, who is helping the day to day task of handling several fashion product categories like (apparel, watches, eyewear, footwear, jewelry, etc.)

7. Should have an understanding of the retail environment (online/superstore/discount)

8. Should be willing to prove himself

9. Fresher/experienced customer relationship candidate who has flair and knowledge of customer service and willingness to step an extra mile for helping the customer in a retail environment

Perks
  • Certificate
  • Letter of recommendation
  • Number of openings: 4

    Certificate: Will be provided at the end of the Internship


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    Job Particulars

    Job TypeApprenticeship
    Hiring Process Face to Face Interview

    About Company

    Dalmia Designer India Private Limited
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    Dalmia Designer India Private Limited recruiting Customer Relationship candidates nearby Delhi,.Dalmia Designer India Private Limited vacancies for Customer Relationship is recruited through Written-test, Face to Face Interview etc.
    Dalmia Designer India Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Delhi, can apply for Customer Relationship position in Dalmia Designer India Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Dalmia Designer India Private Limited recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Dalmia Designer India Private Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Dalmia Designer India Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Dalmia Designer India Private Limited and near your city and get a secured career.