Job Title:– Customer relationship Manager
Location: Bangalore
Role and Responsibilities:
● The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service
● Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
● Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.
● Maintain accurate and up-to-date customer records, interactions, and communications
Required skills/experience:
● High energy with a zeal to build a business from scratch and have a sense of ownership.
● Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.
● Strong team player with the ability to work independently and collaborate with cross-functional teams.
Benefits of Working at AbleCold Logistics:
● Be part of a high growth start-up
● Steep learning curve - we believe in learning by doing
● Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.
● Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.
● Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.
We are India's fastest-growing integrated end-to-end cold chain solutions
company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have
disrupted the cold chain space and solved several unique problems that had
never been addressed over decades. Our ability to create cold chain solutions
depending on our customers’ needs and maintain operational excellence while
being frugal has rewarded us with being compared to the largest players in the
cold chain industry by several market analysts and investment firms.
Our customer base includes
some of the largest brands in India in quick commerce, quick service
restaurants, seafood, ice creams, and frozen food. Our core team members have a
diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs,
IIMs and Harvard Business School.
AbleCold is at an inflexion
point and for the next phase of rapid growth, we are seeking individuals with
high-energy, highly motivated to work in ambiguity, and interpersonal and
cross-functional skills to join our team.
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