Ablecold logistic jobs - Customer Relationship Manager

Job Title:– Customer relationship Manager

Location: Bangalore

Role and Responsibilities:

●        The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service

●        Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.

●        Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.

●        Maintain accurate and up-to-date customer records, interactions, and communications

Required skills/experience:

●        High energy with a zeal to build a business from scratch and have a sense of ownership.

●        Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.

●        Strong team player with the ability to work independently and collaborate with cross-functional teams.

Benefits of Working at AbleCold Logistics:

●       Be part of a high growth start-up

●       Steep learning curve - we believe in learning by doing

●       Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.

●       Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.

●       Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.