Hiring for Customer Relationship Manager at leading BPO.
Designation: Customer Relationship Manager
Key Skills: Excellent Verbal/Written Communication Skills
Proficient in English
Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
High on customer centricity
Strong soft skills
Required Experience and Qualifications: Graduate can apply
Age should be between 18 to 30 years
Experience: Minimum 1 Years Exp from BPO, Telemarketing.
Package: 20,000 Per Month and incentives
Benefits: 5days working Incentives upto 2k, shift allowance 1k and bonus
Location: Bangalore
Roles and Responsibilities
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.