Exito Media Concepts Pvt. Ltd. jobs - Customer Relationship Manager

Customer Relationship Manager

Exito Media Concepts Pvt. Ltd.
experience 0 to1 Year
salary 20,000 - 22,000 Per Month
qualification
Job is expired
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Posted: 3 Years ago
Applications:
Openings: 2

Job Description

Job Description
  • Experience in Salesforce/Zoho/Hubspot/Bitrix or similar CRM software
  • Understand the business process and requirements of the team and implement and customize various modules (CRM, Sales & Marketing)
  • Work with support team to resolve any reported issues. Track issues and provide periodic updates
  • Effectively utilize modules features to automate various business processes.
  • Monitor, Control and ensure the sustained effective usage of CRM throughout the organization
  • Develop custom CRM features and functionalities in support of Business needs
  • Provide functional support to sales and marketing users
  • Define and assume responsibility for development needs in order to evolve the features of the tool
  • Play an advisory role with internal users in the use and interpretation of customer information
  • Provide training in the use of CRM
  • Clean up and maintain database and perform optimal management of the CRM according to best practices
  • Be the guarantor of the proper technical functioning of CRM
  • Experience in creating reports and dashboard

Requirements
  • Freshers are welcome.
  • Knowledge in CRM would be an added advantage.

Job Particulars

Role  BPO / Customer care
Who can apply Freshers and Experienced (0 to1 Year )
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 779132
Locality Address Koramangala
State Karnataka
Country India

About Company

Exito is a Spanish word for 'success'! We are a business solutions company focused on crafting bespoke solutions and contexts by designing platforms that create new business opportunities for our clients across concepts and industries. We cherish the trust we have garnered from our partnering organizations, and with a growing team of young, vibrant, and creative individuals, Exito aims at success and perfection!
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