KNV Capital services Pvt. Ltd. is actively seeking Customer Relationship Manager (CRM) . KNV capital services is a growing business with lots of clients actively seeking consultation regarding the financial services with lots of room for young and energetic people. Candidate must be a good communicator eager to assist in the continued growth of individual and organization.

Customer Relationship Manger (CRM) – Freshers (0 -1 years)

Roles and Responsibilities for the CRM

To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.,
To make outbound calls to follow up on customer inquiries and provide support. To provide prompt, efficient and satisfactory responses to customer enquiries. To establish and maintain positive customer relationship.
To assist in resolving product or service-related concerns and escalations.
To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience
To maintain the precise records of customer interactions and transactions.

Job Requirements

Possess excellent communication skills
Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.
Proficient in multitasking and problem solving.
Proactive in approaching the new customers.
Prior experience in customer service is advantageous.
Support successful customer retention.
A bachelor degree from a reputed institution
Customer centric attitude to handle challenging client situations.

Started in 2010, As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory,Services categorised as Company limited by Shares and an Non-govt company.

We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.

The Group has established itself as one of India’s leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients