KNV Capital Services Pvt. Ltd. jobs - Customer Relationship Manager
Customer Relationship Manager
0 to0.5 Years
Salary not disclosed
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Your Profile matches the job
Your Profile matches the job
Posted:
1 Year ago
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Applications:
Openings:
15
Job Description
Roles and Responsibilities
- To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.
- To make outbound calls to follow up on customer inquiries and provide support.
- To provide prompt, efficient and satisfactory responses to customer enquiries.
- To establish and maintain positive customer relationship.
- To assist in resolving product or service-related concerns and escalations.
- To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience.
- To maintain the precise records of customer interactions and transactions.
Job Requirements
- Possess excellent communication skills
- Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.
- Proficient in multitasking and problem solving.
- Proactive in approaching the new customers.
- Prior experience in customer service is advantageous.
- Support successful customer retention.
- A bachelor degree from a reputed institution
- Customer centric attitude to handle challenging client situations.
Job Particulars
Who can apply
Freshers and Experienced (0 to0.5 Years )
Hiring Process
Walk - In, Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
1684454
Job Category
MBA , Diploma , Walkins , BSc/BCA/BBM , Tech Support
State
Tamil Nadu
Country
India
About Company
KNV Capital Services Pvt. Ltd.
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