Dear Candidate
Greetings From TVS Training & Services (A TVS Group Company)
TVS into Job Placement Domain, We Hiring candidates for Non voice Banking / Consumer Durables / Ecommerce / Financial Services / FMCG / Healthcare / Insurance / IT & ITeS / Pharma / Services / Retail / Telecommunications / Tourism and Hospitality.
Position : Customer relationship officer,
We have 200 +Openings
Customer care:
Displaying complete ownership to the customers Query/problems
o Delivering high quality service to customers
o Ensuring Nil Customer complaints
o Escalating / Highlighting customer Problem Incidences
o Ensuring excellent SLS scores
o Focus on achieving targets.
o Complying with process requirements on service
o Cross Selling products as applicable to inbound customers
o Excellent Written & Oral Communication Passion towards Service
o Enthusiastic and Self Motivated
o Ability to work in a dynamic environment
o Good Comprehension Skills
o Team player with a positive attitude Qualifications
o Graduate from a recognized University
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