AM2PM Support Private Limited jobs - Customer Relationship Manager

Customer Relationship Manager

AM2PM Support Private Limited
experience 2 Years
salary 20,000 - 25,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Customer Relationship Manager Responsibilities:

·         Building and maintaining profitable relationships with key customers.

·         Overseeing the relationship with customers handled by your team.

·         Resolving customer complaints quickly and efficiently.

·         Keeping customers updated on the latest products in order to increase sales.

·         Meeting with managers in the organization to plan strategically.

·         Expanding the customer base by upselling and cross-selling.

·         Understanding key customer individual needs and addressing these.

·         Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

·         A minimum of 2 years’ experience.

·         Excellent interpersonal and communication skills.

·         Proficient in all Microsoft applications.

·         Superior product knowledge.

·         A team player with leadership skills.

·         Maintain a positive attitude focused on customer satisfaction.

·          

 


Job Particulars

EducationB.Com, BA, BBA/BBM, BSc, BFA
Who can applyExperienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id944285
Locality Address Delhi-Others
StateDelhi
Country India

About Company

AM2PM Support Private Limited, popularly known as AM2PM, is a CSaaS and BPO services company offering customer service and support outsourcing solutions in India and the United States. AM2PM outsourcing services include call center outsourcing, live chat outsourcing, data entry outsourcing, and ticket management outsourcing.
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