Looking for dynamic people who can manage the studio and coordinate with the other studios from the HO.
Manage the customer relations at the health studio.
Manage the CRM and customer relations.
Ensure smooth onboarding of clients
Employee management and attendance
Billing and customer registration of new clients
Cash handling and accounting
Build and maintaining profitable relationships with key customers.
Oversee the relationship with customers handled by your team.
Resolve customer complaints quickly and efficiently.
Keep customers updated on the latest products in order to increase sales.
Expand the customer base by upselling and cross-selling.
Understand key customer individual needs and addressing these.
Meet with managers in the organisation to plan strategically.
Conduct business reviews using CRM programmes.
Know your competition and strategies accordingly.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.