Customer Relationship Manager

People Interactive I Pvt Ltd
Experience : Freshers
Education : BA, BBA/BBM, BSc, BCA, B.Com...
Location : Mumbai, Navi Mumbai
Per Month: Rs. 15,000 - Rs. 18,000
Posted on 09 Nov 19
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Job DescriptionLast Date 07 Jan 20
Role-As a Customer Relations Officer you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile 
Responsibilities
For Customer Relations Officer the candidate will need to:
1. Calling out customer and helping them complete their profile
2. Help in resolving customer queries
3. Interact with customers by phone, e-mail and online chat
4. Calling up members and explaining the benefits of Shaadi.com product and services
Requirements
1. Min Qualification - HSC
2. Strong verbal and written communication skills
3. Passionate and self-driven
4. Strong integrity and work ethics
5. Well versed with computers
6. Prior experience in Customer service or Customer Facing job will be an added advantage
7. Flexible with Shifts (for a female its Day Shift)
Good to have
1. Fluency with general desktop productivity software
2. Fluency in regional language
3. Desired typing speed above 30 words per minute
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category after more than 16 years. The service has touched the lives of 20 million people globally and helped over 2 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the world’s 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the world’s most engaging brand on Facebook.

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