Dhirendra Group jobs - Customer Relationship Manager

Customer Relationship Manager

Dhirendra Group
experience 2 to 4 Years
salary Salary not disclosed
qualification
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Posted: 21 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

Job Description: 
You will oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. You are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include:

 Collecting and analyzing customer data
 Using CRM systems to manage relationships
 Developing new ways to meet customers’ needs
 Handling customer complaints
 Overseeing the interactions between customers and key team members, such as Customer Service Representatives
 Developing marketing campaigns to attract new customers
 Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
 Updating databases and using a customer relationship management (CRM) system
 Coordinating internal marketing and an organization’s culture
 monitoring performance and periodically report of working
 managing campaigns on social media.
 Digital and online marketing

Skills:
 Computer skills – Excel, Word, and PowerPoint required.
 Excel expertise at least “Intermediate Level” is required.
 Should understand International Business Management.
Communications:
 Excellent English knowledge is a must.
 Must be fluent in communication – with strong oral and written communication skills
Remuneration criteria: (As Per Industry Norms)
Experience (2-5 Years)


Job Particulars

Who can applyExperienced (2 to 4 Years)
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1593316
Locality Address Navi Mumbai-Others
StateMaharashtra, Rajasthan
Country India

About Company

Dhirendra Group
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