Codules Technologies Private Limited jobs - Customer Relationship Manager

Experience: Min. 1 year of Working Experience as a CRM.

Job Overview:

A Client Relationship Manager (CRM) is a professional who is responsible for managing and building relationships with clients of a business. The main goal of a CRM is to ensure that clients are satisfied with the products or services provided by the business.

Key Responsibilities:

• Building and maintaining strong relationships with clients.

• Developing and implementing client retention strategies.

• Identifying and addressing client needs and concerns.

• Coordinating with various departments within the business to ensure client satisfaction.

• Providing clients with regular updates on products or services.

• Always ask the client for true feedback.

• Tracking and analyzing client performance and satisfaction data.

Key Skills:

• Polite disposition.

• Ability to rigorous follow-up.

• The ability to communicate confidently (both through speaking and writing) with colleagues and clients.

• Ability to understand the circumstances and act accordingly.

Qualifications:

• Graduation or Post Graduation.