Damodar Papers jobs - Customer Relationship Manager
Customer Relationship Manager
Fresher
20,000 - 25,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
The Customer Relationship Manager (CRM) plays a role in maintaining and enhancing the relationships between the company and its customers. This role focuses on understanding customer needs, optimizing communication strategies, and ensuring a high level of customer satisfaction and retention.
Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Requirements:
A bachelor’s degree in administration or a related field.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1158219
Job Category
BSc/BCA/BBM , Tech Support
Locality Address
Noida-Others
State
Uttar Pradesh
Country
India
About Company
Damodar Papers
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