Customer Relationship Officer

Vishesh Group
Experience : 2 Years
Education : B.Com
Location : Mumbai(Vashi )
Monthly Salary : Rs. 15,000 - Rs. 20,000
Posted on 11 Jul 19
Job DescriptionLast Date 09 Sep 19

  • Customer Relationship Officer (Post Sales)
  • Experience – 2 years

Job role: 

  • Responsible for all post sales correspondence with customers. 
  • Act as a single point of contact with customer post sales, attending customer queries and grievances, ensuring good customer service. 
  • To handhold the customer through the post sales process till possession. 
  • Getting the KYC Documents and Sending Welcome mail once client Pays Token Cheque. 
  • To deal with all queries in a professional and  courteous manner, in person, on the telephone or via e-mail. 
  • Understand & Forecast customer needs by analyzing feedback reports generated by the team; plans & ensures continuous refinements in the services offered. 
  • Interdepartmental Coordination. Dealing with issues and responding to customer complaints & grievances. 
  • Female candidate’s only 
  • Salary : 15,000 to 20,000 gross. 
  • Should be presentable, smart, confidence.
  • Location: Panvel

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

The organization boosts development of real estate marvels over the last 25 years, Balaji Symphony being one of the landmark development which spreads across 10 acres in Panvel. Vishesh Group, represents the next generation of residential splendor. 

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