Opportunity to work in leading E commerce web
Opportunity to earn.
Office Work – No Sales / No Targets & No
Customer Relationship Officer (E Commerce)
are responsible for handling calls from new and existing customers regarding a
variety of requests around products as specified by the client.
Specialists requires an intimate knowledge of
the products or services being sold, great communication skills and sales
experience. The ability to cross-sell products is also essential. Demonstrated
success in sales and customer service is required.
Answers inquiries by clarifying desired
information; researching, locating, and providing information
Determines requirements by working with
Resolves problems by clarifying issues;
researching and exploring answers and alternative solutions; implementing
solutions; escalating unresolved problems.
Fulfills requests by clarifying desired
information; completing transactions; forwarding requests.
Skills and Abilities:
Basic Telephone Etiquettes and basic computer
Ability to write, read and speak English to
suit business need
Agent should be able to communicate in