YTVIEWS DIGITAL MEDIA PVT LTD jobs - Customer Relationship Specialist

Customer Relationship Specialist

YTVIEWS DIGITAL MEDIA PVT LTD
experience Fresher
salary 18,000 - 20,000 Per Month
Posted: 1 Year ago
Views: 1
Applications: 4
Openings: 1

Job Description

About the job

-Good communication skills in Spoken English

-Negotiations

-Customer Follow up

Tasks to be done:


-Talking to customers for orders

-Taking orders from customers

-Negotiate with customers

-Updating status to the customers

-Taking follow up with the team for execution of the order


Job Type: Full-time


Salary: ₹18,000.00 - ₹22,000.00 per month


Benefits:

• Cell phone reimbursement

• Internet reimbursement


Schedule:

• Day shift


Experience:

• Business development: 1 year (Preferred)

• Lead generation: 1 year (Preferred)

• total work: 3 years (Preferred)

• Sales: 1 year (Preferred)

Responsibilities:

Following up with customers to ensure that they are satisfied with their purchase or experience with the company

Identifying potential risks and addressing problems before they escalate into larger issues

Providing information about products, services, procedures, policies, or other topics through written materials such as brochures, pamphlets, or manuals

Listening to customers’ concerns, responding with appropriate follow up actions, and keeping records of customer issues and resolutions

Monitoring customer satisfaction levels to ensure that customers are happy with their interactions with the company

Interacting with customers over the phone, email, or in person to answer questions or solve problems

Analyzing data to identify trends or patterns that may indicate problems in need of attention

Conducting research to determine customer needs or preferences—for example, by interviewing potential customers to identify their priorities or interests

Establishing and maintaining relationships with customers to build repeat business through customer satisfaction


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id943194
Locality Address Delhi-Others
StateDelhi
Country India

About Company

YTVIEWS is world's no. 1 social media branding & marketing platform where you can promote your youtube, Instagram, Facebook, Twitter, Linkedin & all other social media marketing content.
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