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GoMechanic jobs - Customer Representative

Customer Representative

GoMechanic

location

experience

0 to 3 Years

salary

Salary not disclosed

qualification

matching job

Your Profile matches the job

Job is expired

Posted: 4 Years ago

Views: 0

Applications: 2

Openings: 1

Job Description

Customer Representative

0-3 Years experience

GM019

Location: Delhi NCR, Mumbai, Pune, Bengaluru, Hyderabad, Jaipur, Chennai, Chandigarh, Ahmedabad

Roles and Responsibility:

Scheduling and Arranging appointment with the customers/clients (Retail & B2B)
Reception and Job Order creation
Co-ordinate between the customer & garage
Check repairs and execution of ongoing work with garages
Quality control and preparation for vehicle delivery
Vehicle on time delivery and billing to customer
Planning of Existing and new customer acquisition planning to improve market share and improve overall customer satisfaction
Customer Satisfaction and Complaint Management
Process implementation for cost control

Requirements:

0-3 years of experience in after sales service
Degree/Diploma in Automobile Engineering
Good communication skills
Knowledge of Automobile Service Industry
Experience of handling at least 30-35 cars at one time

Job Particulars

Role Others

EducationAny Graduate

Who can applyFreshers and Experienced (0 to 3 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id296410

Job Category Others

StateDelhi

Country India

About Company

GoMechanic aims to be the best of both worlds - Reliable and Cost-effective Car Services. A brainchild of two IIM-A graduates; Kushal Karwa and Amit Bhasin, GoMechanic is a network of technology-enabled car service centres, offering a seamless car service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures and the promise of genuine spare parts we are your best bet.

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