Customer Retainer Executive

For a client of TeamLease Services Ltd
Experience : 1 to 2 Years
Education : BA, BSc, BCA, B.Com
Location : Gurgaon
Per Year: Rs. 2,16,000 - Rs. 2,20,000
Job Role : Others
Posted on 26 Sep 19
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Job DescriptionLast Date 25 Nov 19

Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills

Good Problem-solving skill over the call

High energy level

Job Type : Contract
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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