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Customer Sales Support

Job is expired
Posted on 07 Mar 19
Job DescriptionLast Date 06 May 19

Shift timing : Flexible 

Job Description:-

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Proven customer support experience

  • Exceptionally good in English communication

  • Ready to work in flexible shifts including night shifts 

  • Work from home may be allowed as per business needs

  • Ready to work rotating shifts which may change every 3 months

  • Two days rotational off will be given

  • Ability to multi-task, prioritize and manage time effectively

Knowledge of:

  • Some sales experience or customer service experience preferred, but not necessary; some experience with Windows and the Internet highly preferred. Familiarity with Microsoft Office useful.

Education And / Or Experience:

  • Any Graduate with 0 to 6 Months of experience.

Language Skills:

  • Excellent grammar, spelling, and sentence structure; excellent reading comprehension; professional written language and content.

Job Type

Interview Type

Face to Face Interview

Company Description

Company Name: AppItSimple Infotek Pvt Ltd

Headquartered in Ahmedabad, Appitsimple is better known for its innovative “Digital Products” - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 60+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, high level of empowerment, involvement in company’s business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at AppItSimple Infotek.