Customer Service/Admin Assistant

Cloudologic
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Per Month: Rs. 25,000 - Rs. 35,000
Posted on 03 Sep 19
Job is expired
Job DescriptionLast Date 01 Nov 19

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analysing customer needs

Build sustainable relationships of trust through open and interactive communication

Handle complaints, provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Resolve customer complaints via phone, email, mail or social media

Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description

Founded in year 2010, we moved to online training from corporate training in 2017 with a mission to ensure quality online education.

At Cloudologic we teach and consult on various cloud technologies. Be it Microsoft, AWS, Google cloud or any other cloud platform.

Job is expired
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