Position: Customer Service Advisor / Technical Service Advisor - Internship
We've got some great opportunities if you're looking to start or develop your career in customer services. You'll be helping our customers in person, over the phone and via email, in an environment where customer care and service quality is second to none. We recruit people from all sorts of different backgrounds and experiences, so read on if you're looking for a role that will challenge you, develop you, and give you lots of opportunity for career development.
About the role
You’ll work closely with colleagues in your team, and will be passionate and committed to delivering an excellent customer experience with each and every interaction. You’ll need to be able to work flexibly and take every opportunity to “wow” our customers, by meeting – if not exceeding – service standards. Making sure that you maintain the high standards that drive our brand, you’ll share your knowledge and understanding, and manage yourself against agreed service standards.
About You
To succeed you’ll need to be a great team player. You must be passionate about developing yourself and be committed to working to the highest standards. You must have excellent communication and interpersonal skills, and be fully familiar with using technology in a customer service environment.
Customer service, sales skills are a plus: You must have the proven ability to deliver great customer service, both over the telephone and via email, and you’ll need a really high level of attention to detail. The individual should have strong communication and interpersonal skills and should be well versed in English (Spoken and written)
Outstanding problem-solving skills and aptitude to handle difficult situations.
ITIL, Microsoft Certifications would be beneficiary.
Responsibilities
This position reports to Center Manager
Part time role would be from 9:30 am to 4:30 pm.
Job Seniority level:
Entry Level: Interns and freshers are welcome to apply as well.
Job Location:
Looking for candidates who reside in Orlem, Malad or nearby.
Driving License:
Candidates with Bike License will be preferred.
Job Types: Full-time, Part-time, Temporary, Internship, Fresher
Salary: ₹5,000.00 to 10,000 per month will be paid in stipend
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