DREAM LINER PVT.LTD jobs - CUSTOMER SERVICE AGENTS

You’ll need: 

• excellent customer service skills
• strong written and spoken communication skills
• a polite and professional approach
• the ability to solve problems
• the ability to deal tactfully with upset or angry passengers
• IT skills

our day-to-day duties might include:

• dealing with passenger enquiries about flight departures and arrivals
• checking in passengers and giving seat numbers
• providing boarding passes and luggage labels
• telling passengers about luggage restrictions
• weighing baggage and collecting any excess weight charges
• taking care of people with special needs, and unaccompanied children
• calming and reassuring nervous passengers 
• Airports usually operate 24 hours a day, so you’ll normally work on a shift system which may include evenings, weekends and bank holidays.
• You’ll mainly work at a check-in desk, and your employer will give you a uniform.