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Customer Service Associate

Ziphertech
Experience : Freshers
Education : 12th Pass (HSE)
Location : Mumbai(Thane)
Per Month: Rs. 10,000 - Rs. 18,000
Posted on 29 Aug 19
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Job DescriptionLast Date 29 Sep 19

Job Description : 

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Job Type : Full Time
Interview Type : Face to Face Interview
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