Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
HIRING Immediate Joiners
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization/post graduates.
Shift : Rotational Shifts / UK / US /Aus
Experience: Freshers / Experience: Fresher
Salary: 15000 to 20000
Experience Salary up to 35000
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Customer Support:
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
Designation: Customer Service Associate
JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)Provide World Class Customer Service.
End to Transaction of Reports.Need to maintain Accuracy in Reports.Ability to work effectively in a team environment Pleasant, professional, and courteous personality skillsExcellent verbal and written communication skills
Providing Voice support to Internal and External End Users.
The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysisResolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process ImprovementsHas technical experience and skills in the areas of problem determination, creativity, and analysis.
Required Candidate profile
One day interview process - Experience and Freshers can Apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2, 10+3 Pass out * Should be flexible with rotational shift.
**PLEASE DO REFER YOUR FRIENDS LOOKING FOR JOB'S**