Black And White Business Solutions jobs - Customer Service Associate

Customer Service Associate

Black And White Business Solutions
experience 0 to 3 Years
salary 16,000 - 35,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

 
HIRING FOR CUSTOMER SERVICE ASSOCIATE 

Designation - Customer Service Associate

Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
 

Salary up to 16 - 25k CTC

Shift:- US Shift

Requirements:-
1) Should be fluent in English
2) Should be able to read, write and understand English.

 

Skillset:- 
  • Good Communication Skills (written & verbal)


Work from Office

Location - Bangalore

 

 

Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id864698
Locality Address Bommanahalli, BTM , CV Raman Nagar , Electronic City , Indiranagar
StateKarnataka
Country India

About Company

Black And White Business Solutions
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