JOB DESCRIPTION *Communicate with customers through a variety of methods such as telephone email or social media.*Provide general information about the company's services to prospective customers.*Collects personal information from customers like addresses and phone numbers and process their in a confidential and secure manner.*Resolve any customer complaints and recognise when complaints need to be escalated to management.*Maintains customer relationship by responding to enquiries.*Responsible for maintenance of monthly revenue MIS for each customer.
We are looking for Customer Service Assocate and Collection Assocaite to support CEO built a new start-up FinTech company in Bengaluru.In this role you get to work in a fast-paced and rapid-growing environment where you need to be flexible day to day. You will spend your days to build a highly proactive and efficient team who are all ambitious and who loves to do a great job. And have fun while doing so. We want you to come in, take ownership of your area of responsibility and enjoy the business achievement with team. If you're the right person we will offer you a great role, in a fun company with great benefits. Join us in our exciting journey ahead.