Max Hypermarket India Pvt Ltd jobs - Customer Service Associate
Customer Service Associate
Fresher
12,000 - 15,000 Per Month
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Your Profile matches the job
Your Profile matches the job
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Max Hypermarket is hiring for Bangalore location. We are looking for candidate inside the mall. Min Education Criteria SSLC and Above pass.
Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Requirements:
High school diploma, GED, or suitable equivalent.
Proficient computer skills.
Experience with CRM preferred.
Proficient with MS Office suites.
Excellent phone etiquette.
Outstanding communication skills, both verbal and written.
Strong people skills.
Ability to sit at a desk for extended periods.
Job Particulars
Education
Certificate Course (ITI), Diploma, 10th Pass (SSC), 12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1319448
Job Category
Diploma , Tech Support , Work from Home
Locality Address
Bannerghatta Road , KR Puram , Old Madras Road , Whitefield , Yelahanka
State
Karnataka
Country
India
About Company
Max Hypermarket India Pvt Ltd is one of the leading retail business with 7 stores across Bangalore location.
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