THINKSYNQ SOLUTIONS PVT LTD jobs - Customer Service Associate

Please find the below Job Description :

• The Customer Service  Associate  (CSA) would make calls to the targeted customers and provide necessary information. 
• The CSEs would give clarity on any queries raised by the customer on the call. 
• The CSE would try to meet the objective on the call for e.g. Induction, Engagement, collection, sale, appointment, retention, etc.
•  The CSE would tag all details of the call in the application provided and dispose the call based on the customer feedback.

Basic Eligibility Criteria:

· The candidate should be minimum 12th/ Diploma/ Graduates   ( Arrears can also apply)

· Candidate should have good spoken English with any Regional language (Hindi)

Terms:

· 6 working days (Monday to Saturday).

·  Shifts: 9 30 am – 6 30 pm or 10 am – 7 pm( Day Shift }