Yuyiii jobs - Customer Service Associate

Customer Service Associate

Yuyiii
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Apply Only if the following are true:

  • You are Passionate
  • You have awesome communication skills - Oral and written. Fluent in Hindi and English
  • You are a Learner
  • You are Fluent and Love to interact
  • You are Self-Driven
  • You are Compassionate
  • You are Committed
  • You don’t accept mediocrity
  • You have a Big Dream for yourself; You are Ambitious
  • You can write pretty darn well
  • You love Travel
  • You are Flexible

Yuyiii is looking for a Customer Support Associate who will help the team with the following:

(If we had to strip off the formality with Job roles and Designations, we would call this Role as a ‘Happy Traveller Associate’)


Interface with the signed up Customers, be their friend, Introduce Yuyiii to them, check their Travel plans and help them with all Information and Bookings.


Maintain consistent communication with the Guests and Enquiries through online & offline platforms


  • Maintain Daily Reports on Sign-ups, Follow Ups and Bookings.
  • Call all Registered Users and other Leads to help with their Bookings
  • Maintain a good lead to conversion percentage
  • Follow up Guests who were looking to book on a timely basis
  • Maintain a good MIS
  • Send Emails to reply to signups or confirm Bookings
  • Liaison with Properties to check for availability, block or confirm Rooms
  • Help in Calculations for Bookings and sending Payment Links
  • Maintain Healthy Relationships with Sales Reps of Properties
  • Ensure smooth check-in at the Property for the Guests booked from Yuyiii
  • Actively Collate feedback from Guests who have stayed at the Property
  • Help Marketing information with What are the positives and negatives that Users point out in their Conversations


Compensation: Upto 3L p.a for a person who is a learner and wants to grow. Experirnce of 1-3 years is preferred


Front Desk Experience at a 4star / 5star or past work experience with Starbucks or American Express/ Tele calling experience with major players like WNS in the past will be preferred.


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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Yuyiii

About Yuyiii:

Yuyiii is an Online Travel Platform which showcases Hand-Picked Stays, with Real Untouched Photos and Videos shot by our in-house team and In-depth reviews by Travel Experts.


Yuyiii’s vision is to be a Travel Platform which Pure Passionate Travellers Love and Rely on for Discovering Hidden Jewels ranging from Boutique Resorts, Fort Hotels, Wildlife Lodges, Homestays, Swiss Tents to Luxurious Tree Houses in ‘Un-Spoilt’ Destinations for their Weekend Getaways and Vacations across the Globe; we don’t believe in Boundaries.


We believe in creating Long term relationships not just with Travellers but also with people working together believing in Yuyiii’s vision and making it happen


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Yuyiii recruiting Customer Service Associate Experienced(Fresher) candidates candidates nearby Bangalore,.Yuyiii vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Yuyiii Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Customer Service Associate position in Yuyiii. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Yuyiii recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Yuyiii and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Yuyiii and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Yuyiii and near your city and get a secured career.