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Retail company jobs - Customer Service Associate

Customer Service Associate

Retail company

location

experience

Fresher

salary

9,000 - 12,000 Per Month

qualification

10th Pass (SSC), 12th Pass (HSE)

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Posted: 2 Months ago

Views: 0

Applications: 0

Openings: 1

Job Description

Execute retail operations in the store and ensure adherence to all standard operating procedures of the company.
Lead, mentor and motivate a team of associates to deliver reliable services to Customers, other colleagues.
Ensure that business strategies are implemented in the assigned store.
Manage and execute product promotion.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.

Job Particulars

Role BPO / Customer care

Education10th Pass (SSC), 12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1450505

Job Category Tech Support

Locality Address Sholinganallur

StateTamil Nadu

Country India

About Company

Retail company

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