Tech Mahindra jobs - Customer Service Associate

Customer Service Associate

Tech Mahindra
experience Fresher
salary 1,50,000 - 2,20,000 Per Month
Posted: 2 Years ago
Views: 1
Applications: 4
Openings: 1

Job Description

Job Description (Work From Office): 
 
Job Roles & Responsibilities:
  • Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms, and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
 Skills Required:
  • Basic computer knowledge.
  • Good communication skills.
  • Active listening ability along with active problem-solving skills.
  • Fresher and Experienced both can apply.
Job Location: Chandigarh
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Salary Offered: 1.50 (Fresher) 2.20 (Exp) LPA
Job Role: Customer Service Associate

Job Particulars

About Company

Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

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