Customer Service Associate jobs in DelhiNoida at THR

Process: Voice/Chat/E-mail for leading E-commerce Client

Designation: Customer Service Associate

Qualification: Undergraduates/Graduate / Post Graduate/Drop out

Experience: 0 - 6 Years

Qualification and Experience: MBA/PG/Graduate/ Drop out/ UG.

Job Location: Work from Home

Employment Type: Contractactual

Shift Type: Rotational

Interview Process: Telephonic

Job Roles & Responsibilities:

Answer calls/emails/Chat professionally to provide information about products and services, take/cancel orders or obtain details of complaints.

Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.
Knowledge, Skills and Attitude:

Should have very good convincing and selling skills.

Should have good English communication skills.

Experience in Voice/Chat/e-mail process will be preferred

Should be very confident and presentable.

Fresher also welcome Energy levels should be high
Technical Requirements-

Applicant must have desktop/laptop.Must have window 10Must have Anti-VirusMust have web-CamMust have Power BackupMust have Internet connectionMust have additional smartphone (Optional)

Compensation & Benefits: Rs. 15,000 - Rs. 21000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover.

THR recruiting Customer Service Associate Experienced(0 to 0.5 Years) candidates candidates nearby Delhi,Noida,.THR vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
THR Company recruits a lot of Experienced(0 to 0.5 Years) candidates candidates every year based on the skills. The candidates with Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), Other Graduate, Other Post Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Delhi,Noida, can apply for Customer Service Associate position in THR. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the THR recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of THR and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of THR and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in THR and near your city and get a secured career.