Cinepolis jobs - Customer Service Associate

Job Profile •  Selling movie tickets at Box Office• Selling F&B products at Concessions and Coffee Tree
• Enrolling customers in Club Cinepolis Memberships
• Checking the tickets and usher customers in the Auditorium
• Doing PRP (Pre Rush Preparation) before shift and interval starts
• Taking F&B orders from customers in Audi and serving on Seat
• Handling routine queries from customers and guiding them properly
• Escalating/informing any critical customer concern to supervisors
• Delivering excellent customer service
• Following the operations processes as per company standards
• Picking up Trays from Auditorium after the shows
• Cleaning the Trays and other Equipments at the end of the shift
• Doing deep cleaning of all areas of F&B Operations
• Cleaning the Counter and Serving areas to maintain cleanliness and hygiene at all times as per the company standards