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Customer Service Associate

Tech Mahindra
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, 12th Pass (HSE), MSc, BSW, Diploma, B.Com, Other Graduate, BA, MCA
Location : Amritsar, Bathinda, Chandigarh, Jalandhar, Ludhiana, Mohali, Pathankot, Patiala, Phagwara, Barnala, Firozpur, Faridkot, Fatehgarh Sahib, Fazilka, Gurdaspur, Hoshiarpur, Kapurthala, Mansa, Moga, Sri Muktsar Sahib, Rupnagar, Sahibzada Ajit Singh Nagar, Sangrur, Shahid Bhagat Singh Nagar, Tarn Taran
Job Role : BPO / Customer care
Posted on 26 Nov 20
Job is expired
Job DescriptionLast Date 27 Nov 20
Job Description (Work From Office): 
 
Job Roles & Responsibilities:
  • Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken
  • Process orders, forms and applications
  • Follow up to ensure that appropriate actions were taken on customers' requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
 Skills Required:
  • Basic computer knowledge
  • Good communication skills
  • Active listening ability along with active problem solving skills
  • Fresher and Experienced both can apply
Job Location: Chandigarh
Salary Offered: 142 LPA (Final salary will depend on interview)
Job Role: Customer Service Associate
Hiring Process: Telephonic Interview
  • Customer Service Associate
  • Experience : Freshers
  • Job Type : Full Time
  • Interview Type : Telephonic Interview


Job Type : Full Time
Interview Type : Telephonic Interview
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