Deora Hyundai jobs - Customer Service Associate

Asks customers to explain specific vehicle issues.
•Takes detailed notes about symptoms based on customer testimony.
•Enters customer information into the system database.
•Inspects vehicle to further analyze the problem.
•Advises customer on necessary repairs and maintenance.
•Works with the customer to formulate the best service plan for their budget and needs.
•Draws up a work order.
•Assigns service to the specific mechanic.
•Assists mechanics in completing repairs.
•Provides cost estimates to customers.
•Answers questions posed by customers.
•Maintains electronic and/or paper records of completed service work.
•Explains the work completed by mechanics and makes a suggestion for future maintenance.