Customer Service Associate jobs in Kolkata at 2COMS Consulting Pvt Ltd

Role and Responsibility:

Answer incoming calls and respond to customer's emails.
Managing and resolving customer queries/status/complaints.
Identifying and escalating issues to supervisors.
Providing products and service information to customers.

Requirements

Qualification:

Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/non voice process only is eligible

Shift:

Rotational Shift/ Rotational Week Off

Requirements

Willingness to work in Voice process
Must have good English speaking and narration skills.
Good to have analytical, presentation & communication skill.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate
What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Kolkata.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Who is eligible to apply for this Customer Service Associate job?
- Ans: The mentioned job is open to both Male and Female candidates.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate
What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Who is eligible to apply for this Customer Service Associate job?
- Ans: The mentioned job is open to both Male and Female candidates.

2COMS Group is a Human Supply Chain Management company. With over 10515+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.