Airline Jobs jobs - Customer Service Associate

Customer Service Associate

Airline Jobs
location
Kolkata(Alipore,Baranagar,Bhawanipur,Chandni Chowk,Dalhousie)
experience Fresher
salary 18,000 - 26,000 Per Month
qualification
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Posted: 2 Months ago
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Job Description

Improve customer service experience, create engaged customers and facilitate organic growth. 
• Take ownership of customers issues and follow problems through to resolution. 
• Set a clear mission and deploy strategies focused towards that mission. 
• Develop service procedures, policies and standards. 
• Keep accurate records and document customer service actions and discussions. 
• Analyze statistics and compile accurate reports. 
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. 
• Keep ahead of industry's developments and apply best practices to areas of improvement. 
• Control resources and utilize assets to achieve qualitative and quantitative targets. 
• Adhere to and manage the approved budget. 
• Maintain an orderly workflow according to priorities. 
• Most importantly, airlines often experience bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. 
The agent must be able to advise travellers of bad news about cancelled flights, diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

we are not a consultancy this is a direct placement company

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Airline Jobs recruiting Customer Service Associate candidates nearby Kolkata,.Airline Jobs vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Airline Jobs Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Kolkata, can apply for Customer Service Associate position in Airline Jobs. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Airline Jobs recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Airline Jobs and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Airline Jobs and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Airline Jobs and near your city and get a secured career.