TBL Aviation jobs - Customer Service Associate

Responsibilities and Duties
- To manage bookings and customer queries.
- Guide customers with

the department, complete the assigned tasks.
- Manage the overall running work.
- Everyday centre reporting to the Head.

Shift timings: Rotational shift.

Females only one fixed shift(11 AM to 8 PM)
Maximum Age 29 Years.

Working Location: Kolkata/Delhi Airport

Required Experience, Skills and

Qualifications

1. 10th/HS /Graduated /pursuing graduation.
2. Excellent in communication and multitasking Should be a young, energetic, ambitious, pleasing personality, good communicator, growth-oriented and have a customer service mindset.
Benefits
A chance to meet with Celebrities.

OT

Cab facility
Attractive incentives.
Can be the part of PF payroll.

Job Types: Full-time, Fresher, Walk-In

Salary: ₹16,560.00 /month

Education:

• Secondary(10th Pass) (Preferred)

Language:

• Hindi (Required)

Shifts:

• Morning (Preferred)

Benefits:

• Health insurance
• Travel allowance
• Phone / Internet reimbursement
• Joining bonus
• Shift allowance

Customer issues handled:

• Reservations

Selection rounds:

• Written test
• HR Interview

Training provided:

• Yes - Training provided

Industry:

• Hospitality & Tourism

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Other duties as requested