Reputed HR Consultants jobs - Customer Service Associate

Customer Service Associate

Reputed HR Consultants
experience 0 to 1 Year
salary 10,000 - 12,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 2
Openings: 1

Job Description

JOB PROFILE- “CUSTOMER SERVICE ASSOCIATE”

QUALIFICATION- ANY GRADUATE

MALE & FEMALE BOTH ARE REQUIRED.

EXPERIENCE- 0-1 YEAR

SKILLS- COMMUNICATION & INTERPERSONAL SKILLS

SALARY- Rs.10,000-12,000 + OVERTIME

LOCATION- LUDHIANA (PUNJAB)

 COMPANY DETAILS- PHARMACEUTICAL COMPANY DEALS IN AYURVEDA MEDICINES.

JOB RESPONSIBILITES-

 MAINTAINS CUSTOMER RELATIONSHIP BY RESPONDING TO INQUIRIES; DOCUMENTING ACTIONS.

 PREPARES FOR CUSTOMER INQUIRIES BY STUDYING PRODUCTS, SERVICES, AND CUSTOMER SERVICE PROCESSES.

 RESPONDS TO CUSTOMER INQUIRIES BY UNDERSTANDING INQUIRY; REVIEWING PREVIOUS INQUIRIES AND RESPONSES; GATHERING AND RESEARCHING INFORMATION; ASSEMBLING AND FORWARDING INFORMATION; VERIFYING CUSTOMER’S UNDERSTANDING OF INFORMATION AND ANSWER.

 RECORDS CUSTOMER INQUIRIES BY DOCUMENTING INQUIRY AND RESPONSE IN CUSTOMERS’ ACCOUNTS.

 IMPROVES QUALITY SERVICE BY RECOMMENDING IMPROVED PROCESSES; IDENTIFYING NEW PRODUCT AND SERVICE APPLICATIONS.

 UPDATES JOB KNOWLEDGE BY PARTICIPATING IN EDUCATIONAL OPPORTUNITIES.

 ACCOMPLISHES CUSTOMER SERVICE AND ORGANIZATION MISSION BY COMPLETING RELATED RESULTS AS NEEDED.


Benefits

A. Good working Environment

B. Great Career Growth

C. Free Recruitment, No Service Charge

D. Good HR Policies


Job Particulars

EducationAny Graduate
Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id522984
Job Category Tech Support
Locality Address Ludhiana-Others
StatePunjab
Country India

About Company

Repute Ayurvedic Products Manufacturing Company
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