Silver Staar Recruiters jobs - Customer Service Associate

Customer Service Associate

Silver Staar Recruiters
location
Mohali(Industrial Area,Phase 5,Sas Nagar,Mohali-Others)
experience Fresher
salary 17,000 - 19,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

Job Function: Customer Service Representative (Voice/Email).
Experience: Fresher/6 months experience preferred.
Job Location: Mohali (Punjab)
EducationFor Technical category: Graduate degree/diploma (10+2+3) in a technical field such as B-Tech, B-SC, BCA or other formal technical diploma/ graduation.
Communication Skills for Agent/Customer interaction:
(Voice based Program)
  • Clarity of Speech in language supported by agent (English and Hindi mandatory).
  • Strong Communication, Customer Service attitude and problem solving ability.
  • Rate of speech adaptable to customer conversation.
  • Extremely good Grammatical and sentence formation skills.
  • Good vocabulary and use of common phrasing in language supported by agent.
  • Proficiency in reading and comprehending the written English language.
  • Attentive listening – able to listen and probe in order to recognize important information and identity customer needs.
  • Patience to resolve complex issues and customer demand beyond policies.
  • Negotiation skills and provide effective rebuttals to objections raised by customers/ callers.

(Non Voice)
  • Strong Communication, Customer Service attitude and problem solving ability.
  • Extremely good Grammatical and sentence formation skills.
  • Good vocabulary and use of common phrasing in language supported by agent.
  • Proficiency in reading and comprehending the written English language.
  • Attentive listening – able to listen and probe in order to recognize important information and identity customer needs.
  • Patience to resolve complex issues and customer demand beyond policies.
  • Typing speed of > 30 WPM.
Its total free free free of cost we don't take any Charges.


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Written-test

About Company

Silver Staar Recruiters
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Silver Staar Recruiters recruiting Customer Service Associate candidates nearby Mohali,.Silver Staar Recruiters vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Silver Staar Recruiters Company recruits a lot of candidates every year based on the skills . The candidates with Diploma, BE/B.Tech, BSc, MCA, MSc are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mohali, can apply for Customer Service Associate position in Silver Staar Recruiters. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Silver Staar Recruiters recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Silver Staar Recruiters and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Silver Staar Recruiters and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Silver Staar Recruiters and near your city and get a secured career.