EurekaOutsoursingSolutions jobs - Customer Service Associate

Customer Service Associate

EurekaOutsoursingSolutions
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 2
Openings: 1

Job Description

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id699262
Job Category Tech Support
Locality Address Thane
StateMaharashtra
Country India

About Company

EurekaOutsoursingSolutions
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