Customer Service Associate

Horizon Promoters India Limited
Experience : Freshers
Education : 12th Pass (HSE)
Location : Mumbai(Mulund West )
Per Month: Rs. 10,000 - Rs. 15,000
Posted on 05 Nov 19
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Job DescriptionLast Date 03 Jan 20

  • Receiving calls and emails from clients.
  • Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
  • Maintaining a hospitality outlook and always look presentable.
  • Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
  • Conducting timely Customer Feedback Surveys and sharing the reports with the management.
  • Taking prospective customers for site visit.
  • Organising and managing customer engagement programmes.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are a real estate development company based in Mulund west.
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