Jobsdeed jobs - Customer Service Associate

Job Summary

Customer Services Supervisor

A leading direct-selling and e-commerce company that markets premium quality personal care, wellness and 'quality of life' products is excited to announce the opening of our first office and distributor center in Mumbai, India. Our corporate office and distributor center showcases our beauty, lifestyle, and wellness products, catering to our independent distributors in the region, offering customer support, presentation and meeting facilities, and training services.

We are looking for a full-time Customer Services Supervisor who will be responsible for offering support to our members and clients and help

Customer Services Supervisor

A leading direct-selling and e-commerce company that markets premium quality personal care, wellness and 'quality of life' products is excited to announce the opening of our first office and distributor center in Mumbai, India. Our corporate office and distributor center showcases our beauty, lifestyle, and wellness products, catering to our independent distributors in the region, offering customer support, presentation and meeting facilities, and training services.

We are looking for a full-time Customer Services Supervisor who will be responsible for offering support to our members and clients and help

Customer Services Supervisor

A leading direct-selling and e-commerce company that markets premium quality personal care, wellness and 'quality of life' products is excited to announce the opening of our first office and distributor center in Mumbai, India. Our corporate office and distributor center showcases our beauty, lifestyle, and wellness products, catering to our independent distributors in the region, offering customer support, presentation and meeting facilities, and training services.

We are looking for a full-time Customer Services Supervisor who will be responsible for offering support to our members and clients and help Organization ensure a high quality of services in Indian market.

This position offers an exciting opportunity for training, growth, and career development with a growing, global company. As an Organization employee, you will play a vital role in the support of both the daily and long-term needs of our global business.

Assist the Distribution Center Manager in tasks that are required to maintain a clean and visually appealing space and treat independent distributors and their prospects in a positive, friendly manner;

• Utilize Organization software applications in order to provide top-level support and assistance for customers in person at our distribution center, on the phone and through email;
• Remain up-to-date with any changes related to product, promotions, back office, training, incentives, sales tools, company policies, pricing, or services and communicate the latest information to members;
• Provide information and support in response to a variety of inquiries, utilizing the knowledge of the Company and its products and services. Keep records of customer complaints and report problems;
• Help select, train and manage customer services representatives as the business grows in various locations across India;
• Provide support at Organization events and incentive trips by helping communicate necessary information to organization member participants

DESIRED SKILLS AND EXPERIENCE

• Education: Bachelor’s degree
• Bilingual (Hindi, English)

• At least 2 years of experience in customer services;
• At least 2 years of experience in team management;
• Must have excellent interpersonal communication skills, team management skills, and a strong sense of responsibility;
• Must be self-motivated and exhibit natural leadership;
• Must have a customer focused mentality and the ability to build strong customer relationships;
• Management experience, direct selling industry experience, experience with nutritional supplements and/or cosmetics, speaker, or trainer a plus ensure a high quality of services in Indian market.

This position offers an exciting opportunity for training, growth, and career development with a growing, global company. As an organization, you will play a vital role in the support of both the daily and long-term needs of our global business.

Assist the Distribution Center Manager in tasks that are required to maintain a clean and visually appealing space and treat independent distributors and their prospects in a positive, friendly manner;

• Utilize Organization software applications in order to provide top-level support and assistance for customers in person at our distribution center, on the phone and through email;
• Remain up-to-date with any changes related to product, promotions, back office, training, incentives, sales tools, company policies, pricing, or services and communicate the latest information to members;
• Provide information and support in response to a variety of inquiries, utilizing the knowledge of the Company and its products and services. Keep records of customer complaints and report problems;
• Help select, train and manage customer services representatives as the business grows in various locations across India;
• Provide support at organization events and incentive trips by helping communicate necessary information to NHT Global’s member participants

DESIRED SKILLS AND EXPERIENCE

• Education: Bachelor’s degree
• Bilingual (Hindi, English)

• At least 2 years of experience in customer services;
• At least 2 years of experience in team management;
• Must have excellent interpersonal communication skills, team management skills, and a strong sense of responsibility;
• Must be self-motivated and exhibit natural leadership;
• Must have a customer focused mentality and the ability to build strong customer relationships;
• Management experience, direct selling industry experience, experience with nutritional supplements and/or cosmetics, speaker, or trainer a plus ensure a high quality of services in Indian market.

This position offers an exciting opportunity for training, growth, and career development with a growing, global company. As an Organization employee, you will play a vital role in the support of both the daily and long-term needs of our global business.

• Assist the Distribution Center Manager in tasks that are required to maintain a clean and visually appealing space and treat independent distributors and their prospects in a positive, friendly manner;
• Utilize NHT Global software applications in order to provide top-level support and assistance for customers in person at our distribution center, on the phone and through email;
• Remain up-to-date with any changes related to product, promotions, back office, training, incentives, sales tools, company policies, pricing, or services and communicate the latest information to members;
• Provide information and support in response to a variety of inquiries, utilizing the knowledge of the Company and its products and services. Keep records of customer complaints and report problems;
• Help select, train and manage customer services representatives as the business grows in various locations across India;
• Provide support at Organization events and incentive trips by helping communicate necessary information to organization Global’s member participants

DESIRED SKILLS AND EXPERIENCE

• Education: Bachelor’s degree
• Bilingual (Hindi, English)

• At least 2 years of experience in customer services;
• At least 2 years of experience in team management;
• Must have excellent interpersonal communication skills, team management skills, and a strong sense of responsibility;
• Must be self-motivated and exhibit natural leadership;
• Must have a customer focused mentality and the ability to build strong customer relationships;
• Management experience, direct selling industry experience, experience with nutritional supplements and/or cosmetics, speaker, or trainer a plus

Responsibilities and Duties

This position offers an exciting opportunity for training, growth, and career development with a growing, global company. As an organization, you will play a vital role in the support of both the daily and long-term needs of our global business.

Assist the Distribution Center Manager in tasks that are required to maintain a clean and visually appealing space and treat independent distributors and their prospects in a positive, friendly manner;

• Utilize Organization software applications in order to provide top-level support and assistance for customers in person at our distribution center, on the phone and through email;
• Remain up-to-date with any changes related to product, promotions, back office, training, incentives, sales tools, company policies, pricing, or services and communicate the latest information to members;
• Provide information and support in response to a variety of inquiries, utilizing the knowledge of the Company and its products and services. Keep records of customer complaints and report problems;
• Help select, train and manage customer services representatives as the business grows in various locations across India;
• Provide support at organization events and incentive trips by helping communicate necessary information to NHT Global’s member participants

Required Experience, Skills and Qualifications

DESIRED SKILLS AND EXPERIENCE

• Education: Bachelor’s degree
• Bilingual (Hindi, English)

• At least 2 years of experience in customer services;
• At least 2 years of experience in team management;
• Must have excellent interpersonal communication skills, team management skills, and a strong sense of responsibility;
• Must be self-motivated and exhibit natural leadership;
• Must have a customer focused mentality and the ability to build strong customer relationships;
• Management experience, direct selling industry experience, experience with nutritional supplements and/or cosmetics, speaker, or trainer a plus ensure a high quality of services in Indian market.

This position offers an exciting opportunity for training, growth, and career development with a growing, global company. As an Organization employee, you will play a vital role in the support of both the daily and long-term needs of our global business.

Job Type: Full-time

Salary: ₹800,000.00