Customer Service Associate

Navkar Business Services
Experience : Freshers
Location : Mumbai, Navi Mumbai
Per Month: Rs. 15,000 - Rs. 22,000
Posted on 01 Oct 19
Apply now
Job DescriptionLast Date 29 Nov 19
Navkar Business Services
  • Property management is the operation, control, and oversight of real estate as used in its most broad terms. Management indicates a need to be cared for, monitored and accountability is given for its useful life and condition 
  • We are working as per US-based timings this is a 24x7 process with no fixed week off.
  • Willing to work in shifts including graveyard shifts.
  • 5 days working with 2 rotational week offs.
  • Female Candidates will be given a shift according to workable train timings. (No transport will be provided)
  • You will be on probation for the first 3 months depending on the performance we will get your confirmation done.
  • There will be no leaves provided (except for week off) during the probation period.
  • The candidate should be able to understand the client's complaints and work upon resolving them.
  • The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • Candidate should have good client servicing skills
  • Fluency in English is a must.
  • Candidate has worked in the International process will be preferred (Mostly US)
  • Immediate joiner will be preferred.
  • If the Candidate is not from Mumbai and ready to relocate will be provided Share-based accommodation in Mumbai by our company.
  • Pan card & Adhar Card are Compulsory.
  • Communication Skills:
  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Ensuring smooth clear communication within departments.
  • Computer Knowledge/Skills:
  • Ability to use a desktop computer system
  • Familiarity with Windows 10, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates a proficient knowledge of email applications.
  • Ability to successfully adapt to changes in the work environment
  • Customer Focus:
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a perse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Ability to determine customer needs and provide appropriate solutions
TAGS: Customer Service Executive, Customer Service Executive Charni Road, Customer Service Executive Jobs, Customer Service Jobs in Mumbai, Customer Service Executive Jobs in Mumbai, Customer Care Executive Jobs in Mumbai, Customer Care Executive Jobs In Mumbai, Call Center Job Opening, BPO Executive Having Experience of 0-3 Years In Mumbai, Fresher Call Center Jobs in Mumbai, Call Center Jobs in Mumbai, 12th Pass Call Center Jobs in Mumbai, Highest Paying Bpo in Mumbai, Call Center Job In Mumbai, Highest Paying Bpo, Call Center Job In Mumbai, Call Center Jobs in Mumbai , 12th Pass Call Center Jobs in Mumbai, BPO Jobs in Mumbai, Latest Fresher Call Center jobs in Mumbai, Call Center Job In Mumbai, Call Center Jobs in Mumbai for Freshers Full Time, International Corporate Call Center Jobs in Mumbai for Freshers, Call Center Jobs in Mumbai for Freshers Day Shift & Night Shift, International Call Center Jobs in Mumbai for Freshers, Call Center Jobs in Mumbai for 12th Pass, Call Center Jobs in Mumbai for Freshers Night Shift, Call Center Jobs in Mumbai, Call Center Job in Mumbai, BPO jobs in mumbai, Hiring BPO Executive, Bpo Jobs in Mumbai, International Bpo Jobs in Mumbai, Bpo / Call Center Jobs in Mumbai, Bpo Jobs In Mumbai, 10 Best Urgent Openings in International BPO Jobs in Mumbai.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Property management is the operation, control, and oversight of real estate as used in its most broad terms. Management indicates a need to be cared for, monitored and accountability given for its useful life and condition 
Apply now
Similar Jobs
Customer Service Associate
PROSHISHA CONSULTANCY PVT LTD
Experience : Freshers
Education : Diploma, B.Com, BA, BBA/BBM, BCA...
Location : Bangalore
Last Date : 20 Dec 19
Customer Service Associate
BLACK AND WHITE BUSINESS SOLUTIONS PVT LTD
Experience : Freshers
Education : B.Arch, Diploma, B.Com, BA, M.Com...
Location : Bangalore
Last Date : 09 Dec 19
Customer Service Associate
CAMLIN RETAILS PVT LTD
Experience : Freshers
Education : Diploma, B.Com, B.Pharm, BA, M.Arch...
Location : Pune
Last Date : 05 Jan 20
Experience : Freshers
Education : Any Graduate
Location : Pune
Last Date : 28 Nov 19
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.