Customer Service Associate

Richfeel Health and Beauty
Experience : Freshers
Education : Other Graduate, BA, B.Com
Location : Mumbai, Navi Mumbai
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 03 Jan 20
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Job DescriptionLast Date 03 Mar 20

Role:                     CALL CENTER/ CUSTOMER CARE EXECUTIVE

Location:               MUMBAI

Reporting:             CALL CENTER MANAGER/ CUSTOMER CARE MANAGER/ TEAM LEADER

Role Purpose:  Is to, timely resolve the complaints and grievances of the patients, to build the brand image of Richfeel.

 

Role Description:

Duties will be varied and will include but are not limited to:

  • Call Handling
  • Follow-ups / Pending Cases
  • Script
  • Target Achievement (Per Day Calling)
  • Call entries of every patient and SOP adherence.
  • MIS  Reports
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Wellness and Beauty
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