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Customer Service Associate

Tech Mahindra
Experience : 0 to 2 Years
Location : Mumbai, Navi Mumbai
Per Month: Rs. 17,000 - Rs. 22,500
Posted on 06 Feb 20
Job is expired
Job DescriptionLast Date 29 Feb 20

Job Designation: Customer Service Associate 

Tech Mahindra Ltd. is hiring for Associate Customer Support

Job Roles & Responsibilities:

  • Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Taking inbound calls.
  • Giving resolutions to the customers.
  • Being the voice of the Client.
Eligibility & Qualification

  • Minimum HSC Pass / HSC Fresher OR Graduate Fresher
  • B.Com/ BBI / BAF or B.Sc (IT or Computer Science)
  • Good Communication Skills in English.
  • 24 *7 Rotational Shifts/ Rotational Night Shifts for Males and Females both.
  • CTC – Upto 22.5 K / Month
  • 5 days working and rotational work off (Any 2 day)


Job Type : Full Time
Interview Type : Walk - In, Face to Face Interview
Company Description
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
Job is expired
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