CareerGo Staffing Solutions jobs - Customer Service Associate
Customer Service Associate
Fresher
20,000 - 23,000 Per Month
Posted:
2 Years ago
Views:
Applications:
Openings:
10
Job Description
Customer Service Associate
Process: Sales process
Exp: Exp in Telesales is Mandatory for any BPO
Requirement: Excellent English Communication is Must
No Of vacancy - 10
Gender Preference: Male Female Both
Shift : Rotational Shift (9am to 9pm)
Salary Bracket : Till 23K Gross ( With added incentives)
Exp: Exp in Telesales is Mandatory for any BPO
Requirement: Excellent English Communication is Must
No Of vacancy - 10
Gender Preference: Male Female Both
Shift : Rotational Shift (9am to 9pm)
Salary Bracket : Till 23K Gross ( With added incentives)
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1022104
Job Category
Tech Support
Locality Address
Central Avenue
State
Maharashtra
Country
India
About Company
BPO Company
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