Chat Support, Chating, Customer Care Executive, Customer Services. Should be a graduate in any discipline. Excellent written English communication skills.The primary task of executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Should have good Oral and written communication in English.
An effective communicator, probably fluid with what he/she is speaking.
Should be flexible enough to adapt to any environment or changes...